One number customers can trust
The Zambux Score answers a single question from 0 to 100: based on a real visit, how likely is a customer to come back?
Three ingredients, one honest answer
Hospitality (counts the most)
Was the customer acknowledged quickly and warmly? Did people smile at the moments that matter? Was the tone friendly? Did anyone go a little out of their way, recommend something with real enthusiasm, or say a proper goodbye? How did the team get along?
Operations
Time until someone said hello, time in line or on hold, how quickly the order or request was handled, whether everything was correct, and whether the space was clean and comfortable. Measured against fair targets for your type of business.
The Scout's verdict
Right after the visit, before seeing any AI analysis, the Scout answers: would I come back? Definitely, probably, not sure, probably not, or never. Plus one sentence on why.
- Hospitality93
- Operations86
- Would returnYes
What the numbers mean
Independent
You pay for visits, never for a better score. Every business is scored on the same published rubric.
Evidence-backed
Every point traces to a clip, a timestamp or a Scout's note, so any score can be checked.
Always current
Scores fade by one point for every 30 days without a new visit, so a score always reflects today.
Fair to your team
We score behavior, never appearance. Our AI suggests moments; people confirm them.
The Zambux badge
Businesses that average 85 or higher across at least three visits in six months, with no serious issues, can display the badge. It's verified by Zambux, linked to a public page anyone can check, and must come down if the score drops.
What's your Zambux Score?
Order your first visit today. Your Zambux Score arrives within 24 hours.
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