Pricing

Simple pricing, no surprises

Pay per visit. You're only charged once your report is delivered.

Most popular

In-store visit

[PRICE A] per visit

  • ~15 minutes on site
  • Greeting, line, service and checkout
  • Full report and Zambux Score
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Phone call

[PRICE B] per call

  • Rings to answer and hold time
  • Tone and helpfulness
  • Full report and Zambux Score
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Drive-thru

[PRICE C] per visit

  • Speaker, window and total time
  • Order accuracy
  • Full report and Zambux Score
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Full journey

[PRICE D] per visit

  • A phone call, then an in-store visit
  • Same Scout, end to end
  • Full report and Zambux Score
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Add-ons

Make a purchaseItem cost, reimbursed
Return or exchange test[ADD-ON PRICE]
Polite complaint test[ADD-ON PRICE]
Rebound visit after a dip25% off, within 7 days

Every visit includes

  • Your Zambux Score with the full breakdown
  • Minute-by-minute timeline and video clips
  • Who served your customer, by name or role
  • Three clear next steps
  • Trends across visits and locations

Multiple locations or regular visits? Ask about [MULTI-LOCATION PRICING].

Find out what your customers already know.

Order your first visit today. Your Zambux Score arrives within 24 hours.

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